Deposit and Withdrawal
Managing your trading funds with City FX Broker is easy and convenient. We offer a wide variety of payment options which includes credit/debit cards, bank transfers, and deposits with cryptocurrencies. City FX Broker does not charge any additional fees or commissions for deposits and withdrawals.
Deposit Processing Time
All countries excluding China, the USA, Canada, Hong Kong, and Russia
The European Union countries
Single Euro Payments Area (SEPA)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, Norway, Switzerland, Andorra, Monaco, and San Marino
All countries excluding the USA and Canada
* Processing time is based on given third party payment provider estimations and City FX Broker is not liable for changes to these estimations.
**We do not charge any fees or commissions for Wire Transfers, but your bank can charge a commission as a processing fee.
Deposit and Withdrawal FAQs
What documents do I need to provide?
To be able to withdraw your funds, you will need to pass the verification procedure, which you can learn about on our “Know Your Customer Policy” page.
You will be required to provide a proof of identity (passport or ID) and proof of address (for example, a utility bill).
For your credit/debit card, you will need to provide a copy of the card. For security purposes, you will have to black out digits 7-12 in the front, as well as the three digit CVV code on the other side.
How long does it take for my withdrawal to reach me?
We try to process all withdrawal requests as quickly as possible.
However, it make take longer for your withdrawal to reach you depending on bank conditions
Where do my funds arrive?
Withdrawals are made via the original deposit method. For instance, if you deposit with your credit card, your withdrawal will be sent back to the same card.
What is the minimum withdrawal amount?
The minimum withdrawal is necessary to avoid dust amounts from being processed.
The minimum withdrawal amount is 100 USD/EURO (according to account currency)
How can I make a deposit?
An account is required in order to be able to make your first deposit. Registering on City FX Broker is quick, easy and free.
Just follow this signup link. Once your account is registered, you can deposit additional funds into your trading account by logging into the Members Area, clicking “Deposit”, and choosing the payment method you prefer.
There you will find further instructions specific to your payment option.
What is the minimum deposit to open an account?
Depending on your account’s established currency, the minimum deposit amount at City FX Broker is either €250 or $250.
My deposit does not go through. What to do?
The best course of action in this event is to contact the City FX Broker support team as soon as possible. You can reach them either by email at: firstname.lastname@example.org or by directly calling by phone. All numbers are available on the Contacts page.
How do I withdraw?
You can withdraw funds from your account by logging into the Members Area and navigating towards the Dashboard panel, after which you will be access to your wallet.
Simply click on the withdrawal menu and proceed from there.
It is important that your account is verified beforehand for the procedure to take place.
If any complications arise, contact the support center for immediate assistance.